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Questions & Answers
Frequently Asked
Every Essence & Trove mattress is made to order. Allow 4–6 weeks from the time of your order for production and white-glove delivery.
The Essence Gel Grid with Integra-Mesh technology is our proprietary medical-grade gel grid, engineered to be twice as durable as any other grid product on the market. It provides exceptional pressure relief and responsive support.
Every Essence & Trove mattress includes a 20-year full manufacturer's warranty plus an exclusive complimentary 5-year extended warranty ($449 value) — included with every purchase. That's 25 years of complete coverage for all structural defects in materials and craftsmanship. If your mattress fails to perform, we make it right — without question.
Yes. All models are available in Plush, Medium, and Firm. Dual-firmness options are available for select King-size configurations. Contact us to discuss your needs.
White-glove delivery includes room-of-choice placement, full setup, and removal of your old mattress — all at no additional cost.
Yes. We offer 0% APR financing options. Please contact us directly and we will connect you with our lending partner to explore options that work for you.
